Day 2: How do these Characteristics affect FullEmploy?

Today, I'd like to discuss how Clarity affects FullEmploy.

Clarity is needed when communicating anything. FullEmploy communicates with its customers, consumers, and partners. Today I learnt that there's a difference between customer and consumer. In the past, I didn't think about, I just used them interchangeably. For what it's worth, a customer is one who purchases goods and services and a consumer is one who makes use of them. They can be one and the same. Clarity is also needed when you're defining your vision, aims and objectives.

The vision, aims and objectives of FullEmploy couldn't be clearer:

Aims
          - reduce unemployment and maintain it at low levels
          - reduce the skills shortage and maintain it at low levels
          - get the Government to pay for the training to create a level playing field for the employers
          - create income streams to replace unemployment and skill shortage reduction schemes
          - find accommodation for the homeless and then treat them as for the unemployed

Objectives
          - Build a geographical hierarchy of offices
          - Hire office managers one for each office
          - Hire 5 Client Managers for each of the 9,523 offices
          - Build relationships with Employers to identify jobs and skills required to do them
          - Use the identified skills to build a skills database
          - Build relationships with the unemployed to identify capabilities and shortfalls
          - Where there are shortfalls, arrange training on the identified skills
          - Build relationships with Training Providers to identify if they can provide skills
          - If not, we'll work together to build capacity
          - Build relationships with the funding agencies to pay for the training
          - Build relationships with the politicians to help us get the Government to pay for the training
          - Monitor the progress the candidates are making in attaining the skills and/or qualifications

The above will be communicated to all our partners in the solution to the unemployment and skills shortage problems namely the Employers; Training Providers; Funding Agencies; the Unemployed; and the Politicians.