Day 3: How do these Characteristics affect FullEmploy?

Today's characteristic is Communication.

Communication is about communicating the objectives of your duties clearly and confidently and to ensure that your audience understand what you're communicating. One way for doing this is to ask questions that elicit whether they understood it. It's also important to understand the feedback from your audience and one way of doing is to repeat your understanding of what's being said.

Client Managers ----> Employers, Training Providers, Funding Agencies, Unemployed, General Public
Ward Managers ----> Employers, Training Providers, Funding Agencies, Unemployed, Councillors
Area Managers -----> MPs, LA Managers, Employer & Employee Associations at local level
County Managers ---> MPs, LA Managers, Employer & Employee Associations at regional level
Regional Directors --> Regional Cabinet Ministers, Employer & Employee Associations at regional level

The above shows the default communications of the staff. This is in addition to them communicating with each other.

Client Managers communicate with Employers to identify jobs and skills. They would sell the solution to the Employers and use the findings to report them to the Ward Manager and build the skills database. They would communicate with the Training Providers to establish training provision and create roadmap for the Unemployed to complete the training. The Client Managers would then monitor the progress of the training and report progress to the Employer and the Training Provider.

Client Managers would also communicate with the General Public to gauge the effect of unemployment on their lives. They would write news articles and sell them on to mainstream media at Local, Regional and National levels.

Ward Managers would negotiate contracts with Employers to hire the candidate based on a training contract negotiated with the Training Providers and a funding agreement negotiated with the Funding Agencies. They would also aggregate the data collected by the Client Managers and use it to paint an economic picture of the ward and communicate this with the Area Manager and Councillors as well as the Client Managers.

The Area Manager would aggregate the data aggregated by the Ward Managers in their area and use it to paint an economic picture of the area and communicate it back to the Ward Managers, local MPs, LA Managers, Employer and Employee Organisations at local level and onto the County Manager. The objectives of FullEmploy and the Trade Unions would have a lot in common e.g. safeguarding jobs.

The County Manager would aggregate the data aggregated by the Area Managers in their county and use it to paint an economic picture of the county and communicate it back to the Area Managers, local MPs, LA Managers, and Employer and Employee Organisations at regional level.

The Regional Director would aggregate the data aggregated by the Area Managers in their county and use it to paint an economic picture of the region and communicate it back to the County Managers, Regional Cabinet Ministers, Employer and Employee Organisations at regional level and onto the CEO at National HQ.